Computer Support: Java

Java

Blackboard Vista uses the Java Runtime Environment for certain key features, including file uploads and chat. You must have Java installed on your computer in order to use Blackboard. To install Java, do the following:

Windows XP/Vista/ Windows 7: Java Installation

Go to Java Website and Download the Free Software

Mac: Java Installation

If you are using Mac OSX - Snowleopard to access Blackboard, Java should have come preinstalled on your computer. Please use the Software Update feature to make sure you have the most recent version.

Still having problems go to Java for Macs website.

Java Troubleshooting

Several of the common issues users experience have to do with their installation of Java. If, when using Blackboard, you experience difficulty with any of the following, chances are it may be a problem with Java:

• Uploading files (the My Computer icon is missing)
• Using Wimba
• Using Chat
• Editing web pages using the Blackboard HTML editor
• Seeing the Blackboard gradebook (visible only to instructors and TAs).

If you are experiencing difficulty with any of these, see the following site on troubleshooting Blackboard Java Issues.