Lost your Aadhaar card or didn't receive it? Here's how to retrieve it

Here's how you can get a duplicate copy of Aadhaar online and offline

For all of us, losing official document is painful. That becomes double when other vital documents like your passport, birth certificate or car registration are misplaced. Without the proper ID, you can’t start a new job, buy a house, apply for insurance or conduct a host of other common transactions. One such crucial document is the Aadhaar card. This 12-digit unique identity number has become a matter of necessity.

Here's how you can get a duplicate copy of Aadhaar online

1. Visit https://resident.uidai.gov.in/find-uid-eid

2. Select appropriate option, ‘Aadhaar No (UID)’ OR ‘Enrolment No (EID)’, under ‘You want to receive your lost’

3. Enter your full name, your email address and your registered Mobile Number

4. Enter the security code as displayed and click on “Get OTP” button

5. After this, One Time Password (OTP) will be delivered to your mobile and/or email address

6. In the box below, enter the OTP you just received on your mobile and/or email address and then click on “Verify OTP”

7. You will receive a message on your mobile with your Aadhaar card number or Enrollment Id as you selected in Step 2 above

8. Now go to https://eaadhaar.uidai.gov.in/ and select appropriate option, “Enrollment Id” OR “Aadhaar”, under “I have:”

9. Enter your Aadhaar card number or Enrollment Id, full name, Pin Code, security text and mobile number and then click on “Get OTP”

10. One Time Password (OTP) will be delivered to your mobile and/or email address.

11. Enter the OTP you just received on your mobile in the “Enter OTP” box and click on "Validate and Download"

Note: The PDF file will be password protected. The password to open the pdf file containing your Aadhaar is the pin code of your home address.

What you must have

Correct mobile number/e-mail id: To retrieve the lost Aadhaar/ Enrolment ID online, your Aadhaar details must have correct mobile number and/or email id registered. This is necessary because you will receive 'OTP' (One Time Password) which will be used in helping you retrieve your Aadhaar even if you don't remember your Aadhaar number or enrollment number.

How to retrieve Aadhaar card offline

* If you have misplaced or have not received your Aadhaar card visit any Aadhaar centre. 

* At the centre, enrol your finger print on the bio-metric device and you will get your Aadhaar card.

Use Official Support for Duplicate Aadhaar Card Related Queries

If you are looking to get the hard copy of the original card, make a call at the toll-free number 1800-300-1947 or write an email to help@uidai.gov.in and explain the problem to them. You can also download the E-Aadhaar to your mobile. For more details about lost card, contact 1947.