Reliance Jio Phone 4G mobile launched: Specs, features, pre booking, data plan, date of sale, availability; 15 things to know

Jio Phone launched: Mukesh Ambani has unveiled the JioPhone at the Reliance Industries Annual General Meeting (AGM) 2017. Here are the Specs, features, pre booking, 4G data plan, date of sale, availability and everything else you need to know.

Jio Phone specs, features, pre booking: Mukesh Ambani has unveiled the JioPhone at the Reliance Industries Annual General Meeting (AGM) 2017. The JioPhone is a 4G VoLTE enabled feature phone. The Reliance Industries Limited chairman called the new JioPhone ‘India ka smartphone’, and it comes loaded with features like expandable SD card slot, 4-way navigation, and more. Ambani, in his address, was expected to bring out a new 4G VoLTE enabled feature phone. The feature phone has been a point of much anticipation after leaks and rumours started doing the rounds. The JioPhone comes with an Alphanumeric keypad and features a headphone jack, microphone, speaker, and supports FM Radio as well. The 4G VoLTE-enabled JioPhone supports all languages, and users can speak to the device via voice commands. The company is giving people an option to browse the Internet on the new JioPhone as well, and it comes pre-loaded with Jio apps. The JioPhone’s effective price is Rs 0. This means, you can buy the phone at Rs 1500, which will be refunded after 3 years, Ambani said. The phone will be sold as first come-first serve basis from September 2017. From features, availability to price and data Plans, here is a list of 15 things you should know about JioPhone.

Price and data plans:

1. Reliance Industries Limited chairman Mukesh Ambani on Friday announced the JioPhone, a 4G VoLTE feature phone which he called ‘India ka Smartphone’.

2. The JioPhone’s effective price is Rs 0. This means, you can buy the phone at Rs 1500, which will be refunded after 3 years.

3. The phone is a feature phone, but with a larger screen, access to apps and of course 4G data and 4G VoLTE calls and will effectively cost the customer Rs 0 for the device.

4. JioPhone users will have to pay just Rs 153 a month, including the cost of the phone. There will be a weekly plan of Rs 54 and a two-day plan of Rs 24 with all the same features.

Features:

5. The highlight of this phone is the 4G VoLTE, it has a voice command interface, and comes pre-loaded with Jio’s apps loaded on it.

6. JioPhone has 2.4-inch display, and can play the JioCinema app as well. So users can watch movies on this feature/smartphone smash.

7. It has an SOS feature as well, which can be activated by pressing 5. There is support for NFC that enables quick payments, and the ability to cast content.

Availability and date of sale:
8. The phone will be available for beta testing from August 15 and for prebooking from August 24.

9. The phones will be available for sale at a first come, first serve basis from the last quarter of 2017. The target is to make 5 million phones available every week.

10. The JioPhone will always have free voice calls. From August 15, the JioPhone will come with free unlimited data.

Made in India JioPhone:

11. The phone has been created by Indian engineers for an Indian audience.

Other things to know:

12. The phone will offer an innovative cable link to television to help users view content on a big screen at home. Users will need to buy the Jio Dhan Dhana Dhan package of Rs 309 to get the extra data needed for this.

13. The phone also responds to voice commands, which is unprecedented for a feature phone anywhere in the world.

14. Jio will be the greatest accelerator of the Bharat-India connectivity, said Mukesh Ambani.

15. Mukesh Ambani declared 15th August 2017, as ‘DIGITAL FREEDOM’ for all feature phone users with JioPhone.

JioPhone Booking: Jio Comes Up With 'Keep Me Posted' Facility

JioPhone will come with lifetime free voice calls and 4G data streaming at a price of Rs. 1,500, which will be refunded to the users while returning the phone after the completion of 36 months.

JioPhone will be available for pre-booking from August 24.

Just a day after the launch of "effective price zero" JioPhone, Reliance Jio has come up with a "Keep me posted" link on its website for the bookings of the new 4G feature phone. Users need to fill their details (name, email and phone number) on the website to initiate the process. Once the process is done, an email notification will be followed to the given email address by "Team Jio" stating, "As we are in the process of fulfilling existing demand, we will contact you at the earliest for booking your slot."

The slot timings are divided in two categories - weekday and weekend. For weekdays (Monday to Friday), the timings will be 5:30 pm to 9:00 pm. And for weekends (Saturday and Sunday), 1:00 pm to 4:30 pm and 5:30 pm to 9:00 pm.

JioPhone will come with lifetime free voice calls and 4G data streaming at a price of Rs.1,500, which will be refunded to the users while returning the phone after the completion of 36 months.

JioPhone will be made available for user testing in beta mode from August 15 and for pre-booking from August 24. And, it will be available to those who have pre-booked on a first-come-first-served basis from September onwards. 

Reliance Jio, the fourth-generation telecom arm of Reliance Industries, will provide unlimited data on the phone for Rs. 153 per month. Those who don't want to pay Rs. 153, the company also introduced two sachets - a weekly plan for Rs. 53 and a 2-day plan for Rs. 23 - that will provide similar value.

UIDAI Launches mAadhaar, An App That Lets You Carry Aadhaar On Mobile

Users of the mAadhaar app will have all the demographic details of Aadhaar card in their smartphones.

mAadhaar is aimed at negating the need to carry the Aadhaar card in wallets

The UIDAI or Unique Identification Authority of India has launched a new mobile app, called mAadhaar, that will negate the need to carry the Aadhaar card in wallets. Users of this mAadhaar app will have all the demographic details of Aadhaar card in their smartphones. Information like name, date of birth, gender and address along with the user's photograph (that is linked with Aadhaar card) will be available in the app. The app is currently available for Android users only. "LAUNCHING #mAadhaar- Carry your Aadhaar on your Mobile. The android app from UIDAI is now available on Google Play," a tweet from Aadhaar's verified account stated.

Some of the services will only be applicable after subsequent updates as the mAadhaar app is currently in beta stage. Users can download this version on Google Play.

The app comes with a biometric lock/unlock feature to secure the personal data. Once a user enables the lock system, the app remains locked till he/she chooses to either unlock it (which is temporary) or disable the locking system. It also has a "TOTP generation" (Time-Based One-Time Password) process which can be used instead of SMS-based OTP.

Users can update their profiles too but only after successful completion of the request. To use the "mAadhaar" app, a registered mobile number is a must. In case your mobile number is not registered, visit the nearest Aadhaar Enrolment Centre or Mobile Update End Point. A QR code facility and password protected eKYC data are among additional features provided in the app.

From July 1, linking of PAN and Aadhaar had been made mandatory for filing income tax returns (ITRs) and obtaining a new Permanent Account Number (PAN). While Aadhaar is issued by the UIDAI to a resident of India, PAN is a 10-digit alphanumeric number allotted by the Income Tax department to a person, firm or entity. The tax department has in the past few months used multiple platforms to ensure linking of Aadhaar with PAN by assessees.

IRCTC Tatkal Railway Booking New Rules, Timings, Cancellation Charges

Modification of ticket in any form is not permitted in Tatkal ticket.

IRCTC through its website offers online Tatkal reservation facility for the benefit of passengers. Tatkal facility helps passengers plan their journey at the last moment. Under the Tatkal online booking facility, customers can go to IRCTC website and book tickets on 'first come first served' basis by paying Tatkal charges. After reports on social media and some websites that Tatkal booking and cancellation rules will change from July 1, 2017, Indian Railways has issued a clarification, saying that there has been no changes. "It has been noticed that a news item is in circulation in various social media platforms, WhatsApp groups, and some websites which mentions that Indian Railways is introducing several changes and new facilities with effect from 1st July, 2017. This news is totally incorrect and baseless," the Railways said in a statement on June 30. 

In this context, the Railways also reiterated the existing Tatkal reservation and cancellation rules.

The booking timings for Tatkal tickets were changed in 2015 with booking for AC classes opening at 10:00 AM and for Non-AC classes at 11:00 AM (one day in advance of actual date of journey excluding date of journey). There has no change in these timings and the same arrangement is continuing, the Railways said.

Again, there is no change in the refund rules of Tatkal tickets, the Railways said. Under the existing rule, no refund is granted on cancellation of confirmed Tatkal tickets/duplicate Tatkal tickets. This rule continues to be in operation.

Here are other things to know about the Tatkal reservation rules:

A maximum of four passengers per PNR can be booked on Tatkal e-tickets.

Tatkal charges per passenger are in addition to normal tickets.

Premium Tatkal Facility: From October 2014, in select trains, a premium tatkal facility was introduced and tickets are sold on dynamic pricing. Fares go up depending on percentage of berths sold subject to a maximum cap.

No concession is allowed in Tatkal booking.

Modification of ticket in any form is not permitted in Tatkal ticket.

The Tatkal charges have been fixed as a percentage of fare at the rate of 10 per cent of basic fare for second class and 30 per cent of basic fare for all other classes subject to minimum and maximum as given here below, according to the IRCTC website.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                

Class of travel	Minimum Tatkal charges (in Rs.)	Maximum Tatkal charges (in Rs.)	Minimum distance for charge (in km)
Second (sitting)	10	15	100
Sleeper	100	200	500
AC Chair Car	125	225	250
AC 3 Tier	300	400	500
AC 2 Tier	400	500	500
Executive	400	500	250

7 changes that affect income tax return filing this year

By Abhishek Soni, CA and CEO, Tax2win.in 

Like every year, income tax return filing is going to be little different this year as well. So, before you begin filing your income tax return, let's see what has changed in income tax return filing this year. 

1. Disclosure and linking of Aadhaar Number: 
From 1st July onwards, the quoting of your Aadhaar number in your ITR is mandatory. If you don't have one, but have filed an application for the same, then the 28 digit Aadhaar Enrolment number is required to be quoted in the ITR. 

In addition to this, you are required to link your Aadhaar number with the PAN number as a precondition for filing your Income Tax Return. This follows from a recent CBDT press release clarifying the impact of the Supreme Court judgement on Aadhaar -PAN linkage. 

The release stated, among other things: Everyone who has been allotted permanent account number as on the 1st day of July 2017, and who has Aadhaar number or is eligible to obtain Aadhaar number, shall intimate his Aadhaar number to income tax authorities for the purpose of linking PAN with Aadhaar. 

Additionally, it has been practically observed that income tax servers are not accepting ITRs unless your PAN is linked with your Aadhaar.

2. Impact of demonetization: 

If you have deposited cash equal to or more than Rs 2,00,000 in aggregate - old as well as new currency notes - in any of your Bank Account, be it Savings, Current or even a Loan Account) between 9th November, 2016 to 30th December 2016, the same has to be reported by you at the time of filing income tax return. This applies for all the ITR forms including the ITR 1 (Sahaj). 

3. Change in ITR form numbers: 

For simplification, the Income Tax Department has changed Income Tax Return form numbers. Following Forms are to be filled for assessment year 2017-2018, relevant for Financial Year 2016-17 return filing: 
a) ITR 1 (Sahaj): For Individuals having Income from Salaries, one house property, other sources (Interest etc.) and having total income of up to Rs 50 lakh; 

b) ITR 2: For Individuals and Hindu Undivided Families (HUFs) not carrying out a business or profession. This ITR has merged Form ITR 2/2A and 3 which were applicable for F.Y. 2015-16; 

c) ITR 3: For individuals and HUFs having income from a proprietary business or profession. This form is renumbered and replaced ITR 4 applicable for F.Y. 2015-16; 

d) ITR 4 (Sugam): For presumptive income from Business & Profession. It has replaced ITR 4S (Sugam) used for F.Y. 2015-16; 

Other forms remain the same. 

4. Filing of your ITR is mandatory even if you have only exempt long term capital gains (LTCG): 

In case your aggregate income including tax-exempt Long Term Capital Gains (LTCG) exceeds Rs 2,50,000, i.e. the basic exemption limit, you will have to file your income tax return as per the amendment made in the last provision of section 139(1) of the Income Tax Act. 

This means that even if your taxable income is less than the basic exemption limit of Rs 2,50,000 but because of exempt LTCG income, the total amount exceeds Rs 2,50,000, then filing of return of income is mandatory. 

For example, your taxable income from all the sources is Rs 2, 00,000 before deduction of chapter VIA deductions, and then normally you are not required to file your return. But, if you have an exempt LTCG income of say Rs 1, 50,000, then, since your taxable income plus income from exempt LTCG exceeds the basic exemption limit of Rs 2,50,000, it will be mandatory to file your return of income. 

As per section 10(38), long-term capital gain arising on transfer of equity share or units of equity oriented mutual fund (*) or units of business trust is not chargeable to tax in the hands of any person, if following conditions are satisfied: The transaction i.e. the transaction of sale of equity shares or units of an equity oriented mutual fund or units of business trust should be liable to securities transaction tax. 

Such shares/units should be long-term capital asset as defined in the Income Tax Act. Transfer should have taken place on or after 01.10.2004. 

5. Increased Rebate u/s 87A: 
Section 87A of the Income Tax Act allows a rebate of up to Rs 5,000 for individuals whose taxable income (total income minus deductions under section 80) is Rs 5,00,000 or less. However, if your tax liability is lower than Rs 5,000 then the amount of rebate will be restricted to your tax liability. The amount of rebate earlier was Rs. 2000/-. 

6. Additional Benefit for 1st Time home Owners (Sec 80EE): 
For taxpayers who do not own any house, the Finance Act 2016 had introduced a new Section 80EE. Under this section, you can claim deduction for the interest paid up to Rs 50,000 for loan taken for a residential house. This would be in addition to the deduction of Rs. 2 Lacs under section 24(b). For availing this benefit, you need to satisfy certain conditions. 

The first condition is that the loan should have been sanctioned between 1st April, 2016 to 31st March, 2017 and the amount of the loan should not exceed Rs. 35 lakhs for a residential house cost and the cost of this house does not exceed Rs. 50 lakh. Moreover, you should not be the owner of any residential house at the time of sanction of the house. 

However there are no restrictions on your owning any commercial property or even a residential house later on as the condition of not owning house needs to be satisfied at the point of sanction of the loan and not continuously. This benefit unlike Section 24(b) and 80 C can be claimed during construction of the house and not necessarily after completion of the construction of the house. 

7. Exemption from LTCG for Investment in Startups 
This tax filing season, you can reap the benefits of investing in a startup under section 54GB. As per this section, if you have earned Long Term Capital Gains by selling your house or land, and have invested such income in equity shares of a startup business then such gain will not be taxed. 

However, such investment in shares should be made before filing your Income Tax Return and the return should be filed before due date. Further, as a condition, the startup company has to invest this amount to purchase new plant and machinery within 1 year from the date of subscription of equity shares by you, otherwise, such exempt LTCG would be made taxable. 

Taxpayers need to obtain the proofs from the Company to show that it has bought new plant and machinery. Proof may consist of the Invoice copy, bank payment and agreements etc.

Interview: ‘Aadhaar is not a secret number like your password or PIN,’ says UIDAI chief

As a five-judge bench of the Supreme Court gets ready to hear petitions on Tuesday and Wednesday challenging the government’s decision to make Aadhaar mandatory for accessing vital services, Ajay Bhushan Pandey, chief executive officer of the Unique Identification Authority of India, spoke with Scroll.in on Monday. The Authority is the nodal agency that maintains the database of the biometrics-based 12-digit unique identification number that the Centre wants all Indian residents to have.

Pandey said the Unique Identification Authority of India is vigilant about data breaches and citizens should not be too concerned even if their Aadhaar numbers are leaked. His comments come in the backdrop of numerous reports of the personal details of Aadhaar holders being leaked, and close on the heels of an alleged security breach of telecommunications major Reliance Jio Infocomm’s database last week.

Affirming that Aadhaar data sits securely on the Authority’s servers, Pandey, however, said there have been several instances of the Aadhaar Act’s enrolment guidelines being violated. As a result of this, the Authority has penalised close to 5,000 operators. These violations ranged from sending people away when they showed up at the enrolment centre to demanding money for enrolment or updating of information in the Aadhaar database.

Excerpts from the interview:

Many private companies are building parallel databases using Aadhaar authentication, which adds Aadhaar numbers to their data banks. Are there enough safeguards and legal recourses available to people in case of a breach?
You see, Aadhaar data is not with anyone. Aadhaar data means your biometric and demographic data and Aadhaar number are securely with us. What private companies have is their own database and the corresponding Aadhaar number. It is just that the 12-digit number is there. We have a very strict protocol saying that the number should not be misused and should be used only for the purpose it was obtained for, and that it must not be leaked or shared and so on.

If anything happens, then it is a criminal offence. If the person does it knowingly, then it is a criminal offence. If the person fails to protect Aadhaar data, then it is a case of criminal negligence for which the person can be held criminally liable under the Aadhaar Act, and for such cases we do this.

This is the punishment that can be taken against a person who has leaked Aadhaar data.

But those who get impacted…
What I would like people to understand is that Aadhaar is not a secret number like your password or PIN [personal identification number], which can materially affect your life tomorrow if it is leaked without your knowledge. It is not like your Aadhaar number is leaked and your bank account gets emptied out.

In case of Aadhaar, let us say the 12 digits are leaked. The question is, by merely knowing your Aadhaar number, will someone be able to harm you? My answer is no. The Aadhaar number by itself does not give away any information. It has to be used with biometrics. Or, you know, it has to be used with the one-time-password that is sent to your phone for a transaction.

Let us take another example. Aadhaar is not a secret number but it is personally sensitive information. Let me give you a parallel. The bank account number is also a personally sensitive number. We say that it should not be publicly disclosed. But suppose it is known to the public, is your bank account then at risk? Even if your bank account number is known, it does not put you at any risk.

But at the same time, you would not like sensitive personal information to be freely available to the outer world. We are being so particular that even though we say that your Aadhaar number is not secret, we also say that you should protect it. But in case the number does get out, should people be worried? My answer is no. People reveal their Aadhaar number, bank account number and address all the time. Your biometrics are with you, you cannot be impersonated. But if your biometrics are disclosed, then that could be a problem.

Recently, there have been multiple leaks from the government end with ministries and departments found to be sharing Aadhaar and other information of people on their websites.
What happened was that several government departments were disclosing Aadhaar numbers, names, addresses and bank account numbers. And the reason they gave us when we asked them was that they had divulged this data under the Right to Information Act. When we told them that they should not display such information, they immediately complied. We have asked them to be careful in future. However, by publishing these numbers, the people have not been put at risk.

Why then are we bothered about these data breaches if the leaking of the Aadhaar number cannot hurt its holder?
If everyone starts publishing Aadhaar numbers, there is a danger that someone will make a 360-degree profile of you. So, unless and until we can prevent everyone from publishing your Aadhaar information freely, I cannot prevent such a profiling. If one person does it and if I stop it, I nip the problem in the bud and the threat of a 360-degree profiling ceases to exist.

Basically, we have prohibited publishing Aadhaar numbers to ensure that nobody can make a full profile of you and connect databases. That kind of harm has not been done yet. But at the same time, we will be very very tough on anyone who does it; we will hold them accountable.

Did you file a case against any of these government departments for publishing Aadhaar numbers?
We did not file a case because there was no criminal intent. It was a question of understanding. They thought they were doing something under the Right to Information Act. We asked them not to do it and they complied. But suppose they had continued to do so, then they would have become liable for action.

Earlier, there were reports of the licences of around 34,000 private operators who enrol people for Aadhaar being suspended. What has happened since then? Do you continue to monitor and take action against such operators?
See, our enrolment happens through the registrar. The registrar goes to an enrolment agency, which employs the operators. We have a strict quality control process, so we not only depend on complaints that we receive but also proactively monitor and see what is happening in the field.

Whenever such violations have been brought to our notice from the field, either through our own monitoring or through complaints, we have taken action. So we have taken action against these 34,000 people and imposed fines and we have also blacklisted some.

One complaint that we have been getting of late is that people visiting Aadhaar enrolment centres are being turned away or they are being asked to pay. In the case of information updates, they are being charged more than the amount specified. In all such instances, we impose a fine of Rs 10,000 for the first violation. In the case of a second violation, the fine goes up to Rs 50,000. We blacklist the operator on the third instance.

We have data on this. In the last seven months, we have fined or blacklisted about 4,700 private operators. We are also setting up an internal cell. The good thing about Aadhaar is that we have the address and number of every person enrolled. So instead of waiting for people to register a complaint, we call them and ask them how their Aadhaar enrolment experience was.

Computer Questions for NABARD Grade-A 2017

Computer Questions for NABARD Grade-A 2017

Computer efficiency is now important in almost every stream and computer awareness is an important section in bank recruitment Examination. Practice with these 15 questions of Computer Knowledge for NABARD Grade-A Exam 2017.

Q1. Digital computers use a ________ system to encode data and programs.  

(a) Semiconductor 

(b) Decimal 

(c) Binary 

(d) RAM

(e) ROM

Q2. Which of the following characteristic attributes to the fact that computers can perform different types of tasks at the same time? 

(a) Diligence 

(b) Versatility 

(c) Accuracy 

(d) Speed 

(e) No IQ 

Q3. Something which has easily-understood instructions is said to be: 

(a) Information 

(b) Word processing 

(c) Icon

(d) User friendly 

(e) None of these 

Q4. Information that comes from external source and fed into computer software is called _______.

(a) Output 

(b) Input 

(c) Throughout 

(d) Reports  

(e) None of these 

           

Q5 The control unit initiates a series of sequential steps of :

(a) Macro instruction 

(b) Minicode 

(c) micro operations 

(d) Micro circuit 

(e) None of these 

Q6. Which of the following is a Web browser?

(a) Paint 

(b) PowerPoint 

(c) Firefox

(d) Word 

(e) All are Web browsers

Q7. Different components on the motherboard of a PC unit are linked together by sets of parallel electrical conducting lines. What are these lines called?

(a) Conductors 

(b) Buses

(c) Connectors 

(d) Consecutives

(e) None of these

Q8. Which type of system can learn and adjust to new circumstances by themselves?

(a) Database management system

(b) Expert systems

(c) Geographical systems

(d) Neural networks 

(e) File based systems

Q9. In PROM, P stands for?

(a) Plausible

(b) Program

(c) Programmable

(d) Proper

(e) Preferred

Q10. Which among the following is a text margin treatment in which all lines begin hard against the left-hand margin but are allowed to end short of the right-hand margin? 

(a) Gutter Margin 

(b) Word wrap 

(c) Right justified  

(d) Left justified 

(e) Ragged right 

Q11. Which command should be used to display all files within the specified subordinate directory of the subdirectory? 

(a) Dir/pathname 

(b) Dir/pathname/pathname 

(c) Dir/ch 

(d) Dir/pathname/filename 

(e) None of these 

Q12. Which of the following key combination can be used to print a document?  

(a) Ctrl + P

(b) Tab + P

(c) Alt + P

(d) Windows logo key + P

(e) None of these 

Q13. Which of the following key combination can be used to open task manager?

(a) Ctrl + Shift + Tab 

(b) Ctrl + Shift + ESC

(c) Ctrl + Shift + O 

(d) Ctrl + Shift + T

(e) None of these 

Q14. SmartArt is the feature of ________.   

(a) Photoshop 

(b) Tally  

(c) MS Word 2007 

(d) CorelDraw 

(e) None of these 

Q15. Portrait and Landscape are type of _____.

(a) Page orientation 

(b) Paper Size 

(c) Page Layout 

(d) All of the above 

(e) None of these

SOLUTIONS

S1. Ans. (c)

Sol. Digital Computers use Binary System. 

S2. Ans. (b) 

Sol.  Versatility is the characteristic of a computer that attributes to its multitasking and multiprogramming capabilities.

S3. Ans. (d)

Sol.  User friendly instructions are easy to understand by the user.

S4. Ans. (b) 

Sol. Input is fed into computers.

S5. Ans. (c) 

Sol. The control unit initiates a series of sequential steps of micro operations.

S6. Ans. (c) 

Sol.  Paint, PowerPoint and Word are application software.

S7. Ans. (b) 

Sol.  In computer architecture, a bus is a communication system that transfers data between components inside a computer, or between computers. Early computer buses were parallel electrical wires with multiple connections, but the term is now used for any physical arrangement that provides the same logical function as a parallel electrical bus. Modern computer buses can use both parallel and bit serial connections.

S8. Ans. (d) 

Sol.  Neural Networks can learn and adjust to new circumstances.

S9. Ans. (c)

Sol.  PROM is an acronym for Programmable Read Only Memory.

S10. Ans. (e)

Sol. Ragged right is a text margin treatment in which all lines begin hard against the left-hand margin but are allowed to end short of the right-hand margin. On lines that do not fully fill the measure (nearly all of them), any leftover space is deposited along the right-hand margin. This creates an irregular margin along the right side of the text column.

S11. Ans. (b)

Sol. 'Dir/pathname/pathname' can be used to display all files within the specified subordinate directory of the subdirectory.

S12. Ans. (a)

Sol. Ctrl + P is used to print document(s).

S13. Ans. (b)

Sol. Ctrl + Shift + ESC can be used to open task manager

S14. Ans. (c)

Sol. SmartArt is a feature of MS Word 2007.

S15. Ans. (a)

Sol. Portrait and Landscape are types of page orientation.